Privacy Policy

Introduction

Qyverna S.L. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Paseo Marítimo 164, 48215 Bilbao, Basque Country, Spain.

Data We Collect

We collect different types of personal data depending on how you interact with our services. The data we collect includes:

Information You Provide Directly

• Contact information (name, email address, phone number, postal address)
• Company information (company name, job title, industry)
• Communication preferences and marketing consents
• Information provided in forms, surveys, or correspondence
• Financial information relevant to our consulting services

Information Collected Automatically

• Website usage data (pages visited, time spent, click patterns)
• Device information (IP address, browser type, operating system)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal data for various purposes based on different legal grounds. Here's how we use your information:

Service Delivery

• Providing corporate finance consulting services
• Responding to your enquiries and communications
• Managing client relationships and project delivery
• Processing payments and maintaining financial records

Business Operations

• Improving our services and website functionality
• Conducting business analysis and market research
• Complying with legal and regulatory requirements
• Protecting against fraud and security threats

Marketing and Communications

With your consent, we may use your data to send you marketing communications about our services, industry insights, and relevant business updates. You can opt out of these communications at any time.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in delivering our services, such as IT support, payment processing, and professional advisors
• Legal Requirements: We may disclose your information if required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• Consent: We may share your information with your explicit consent for specific purposes

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Our data retention periods depend on the type of information and the purpose for which it was collected:

• Client Data: Retained for the duration of our business relationship and up to 7 years after termination for legal and regulatory compliance
• Marketing Data: Retained until you withdraw consent or for 3 years from last engagement
• Website Data: Analytics data retained for 26 months, cookies as specified in our Cookie Policy
• Financial Records: Retained for 7 years in accordance with Spanish tax and accounting regulations

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection and security
• Secure backup and recovery procedures

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if you believe we have not handled your personal data in accordance with applicable law.